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Welcome! University Health Services is the student's professional resource for medical care while at Oklahoma State University. University Health Services is a primary (outpatient) health care facility designed to provide cost effective, physician directed health care and health information to the students at Oklahoma State University. All students are *eligible for services at University Health Services from the time you register until end of the current semester. This permits access to all of the services available at University Health Services from the time you register and pay your tuition until midnight the day before the next semester begins.

Mission Statement

The mission of University Health Services (UHS) is to provide the students of Oklahoma State University with outpatient medical care, preventative medicine and educational opportunities that are of superior quality, accessible and affordable.

The focus that will guide University Health Services into the 21st century shall encompass, (a) continuing to provide high quality medical services, (b) further development of educational programs which stress adopting a healthy life-style, and (c) coordinating and utilizing University resources in the most efficient means possible. To that end, a student advisory board works closely with the administration and takes an active role in establishing the policies, services and programs of University Health Services.

University Health Services adheres to a statement of patient rights and responsibilities which serves to insure that the dignity of the individual will be recognized and respected.

Patient Rights and Responsibilities

Patients have the right to:

• 1. Be treated with respect, consideration and dignity.
• 2. Be provided appropriate privacy.
• 3. Confidentiality of records. Patients are given the opportunity to approve or refuse release of their medical information.
• 4. Clear explanations about their condition, any proposed procedure, any risk of mortality, serious side effects and recuperation problems.
• 5. Clear explanations of their diagnosis, prognosis and method(s) of treatment and alternatives in care and treatment.
• 6. Refuse treatment or any procedure, seek a second opinion within the UHS, or outside the UHS at their own expense.
• 7. Treatment by the UHS provider of their choice, or to change health care providers at the UHS.
• 8. To be informed of fees for service or procedures provided, and to receive a copy of their UHS bill.
• 9. Address any grievance to the Administration of the UHS.
• 10. Expect marketing or advertising regarding the competence and capabilities of UHS that are not misleading.
• 11. UHS will respect any advance directive in which it is informed and to provide information and assistance in the creation of an advance directive.
• 12. A copy of this statement of rights and responsibilities.

UHS patients have the responsibility to:

• 1.Provide complete and accurate information relating to their health, medications and dietary supplements.
• 2.Cooperate, participate and follow the treatment plan recommended by UHS physicians and other health providers.
• 3.Accept personal responsibility if they refuse treatment.
• 4.Abide by the UHS rules, regulations and policies.
• 5.Accept financial responsibility for services received.
• 6.Respect the rights of other patients and UHS personnel.
• 7.As necessary arrange for personal transport and assistance if required by the medical provider.
• 8.Inform the UHS medical provider of any living will, medical power of attorney or other directive that could affect care.

* Eligibility is defined as currently enrolled fee paying students at OSU Stillwater. Any questions about student eligibility and UHS should be directed to the UHS Business Office.